Política de envío
Last updated: June 9, 2026
Thank you for shopping with Lumora. Below you'll find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Destinations
We currently ship to the United States and Canada.
Estimated Delivery Times
- 🇺🇸 United States: 7–15 business days
- 🇨🇦 Canada: 10–20 business days
These are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs
- Free standard shipping on all orders over $50 USD
- Standard shipping on orders under $50: calculated at checkout
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties (Canada)
Orders shipped to Canada may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at lumorastoreonline0@gmail.com and we will investigate with the carrier.
Contact Us
📧 lumorastoreonline0@gmail.com 🌐 lumoraonline.store