Shipping Policy
Shipping Policy
Thank you for shopping with Lumora! We want to make sure your order arrives safely and on time. Please read our shipping policy carefully.
📦 Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
🙩 Shipping Times
- United States: 7–15 business days
- Canada: 10–20 business days
- International: 15–30 business days
Shipping times are estimates and may vary due to customs, carrier delays, or high-demand periods.
💰 Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
🔍 Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
🛃 Customs & Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
📬 Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at support@lumoraonline.store and we will investigate immediately.