Shipping Policy
Shipping Policy
Free Shipping on All Orders
We offer free standard shipping on all orders — no minimum purchase required.
Estimated Delivery Times
All orders are processed within 1–3 business days after payment confirmation. Once shipped, estimated delivery times are:
- United States: 7–15 business days
- Canada: 10–20 business days
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to monitor your shipment's progress at any time.
Important Notes
Delivery times are estimates and are not guaranteed. Actual delivery may vary due to:
- Customs clearance processes
- Carrier delays
- High-demand periods (holidays, sales events)
- Weather or other unforeseen circumstances
Lumora is not responsible for delays caused by customs or third-party carriers once the package has been dispatched.
Questions About Your Order?
If you have any questions about your shipment, please contact us at support@lumoraonline.store. We typically respond within 24–48 business hours.